Online Booking Rate

・For online reservations, advance payment with credit card
・Adults and children equal price
*Children aged 4 and older require a seat reservation.
*Children under 3 years old can ride for free if riding on their lap. If you need a seat, please make a reservation.
*For reservations other than online, the standard fee is 5,500 JPY (one-way seat, tax included). For more informationplease contact us using our dedicated inquiry form.
・Cancellation policy
• Day before the scheduled departure: 40% of the tour/travel fee
• Day of departure (before departure time): 50% of the tour/travel fee
• Day of departure (after departure time) / No-show without notice: 100% of the tour/travel fee

This product is a recruitment-type planned trip. surelyTravel Contract Terms and ConditionsAndTravel Conditions DocumentPlease check this before applying through the reservation site below.
[Booking Deadline: 7 days prior to departure by 24:00】

*Reservations are available if there are seats available even after the deadline. Please check the inquiry form for operation status.

About the product
・This product is a recruitment-type project trip. Please be sure to check the travel contract terms and conditions and travel terms.
・There is a minimum number of people to run.
- Guides to tour guides and interpreters will not be accompanied.

・Please apply using the reservation form on our website by 24:00 7 days before the date of use.
-Flights that do not have a reservation by the deadline will be suspended.
・If there are seats available even after the deadline, you can make a reservation. Please contact us using the dedicated form for operation status.
- There is no limit to the number of people until the deadline. The number of vehicles will be adjusted according to the number of people booked at the deadline.

・Travel fees include consumption tax and are per person.
・There is no charge for children. Children over the age of 4 must reserve a seat.
・Children under 3 years old can use the service for free if they do not need a seat. If you need a seat, please make a reservation.
・The cancellation policy is as follows:
The day before the reservation service: 40% of the travel fee
On the day of the reservation service (before operation): 50% of the travel fee
No notice or participation on the day of the reservation service (after operation): 100% of travel fee

- Time changes on the same day and on the same route will be accepted depending on the operation and seat availability.
・Changes to the ride date and route will be handled based on the cancellation policy.
-Depending on road conditions, weather, and air schedules, departure times and routes may change, or service may be suspended.

Reservation registration
・Please check the timetable and select the departure time for the bus. *Please check the following sections for transfer times.
・The following information is required when making a reservation.
1. Date of boarding 2. Bus destination, shuttle number, and departure time 3. Bus booking name 4. Telephone number 5. Number of passengers 6. Hotel (accommodation) name 7. Accommodation reservation information 8. Air flight name and arrival/departure times at New Chitose Airport 9. Email address 10. Credit card information
・If you would like to make a reservation other than online, please contact us using the dedicated form.

Required Bus [Connection Time]　
[Bus departing from New Chitose Airport]
The time required for a transfer varies depending on the arrival and departure terminal. Please make a reservation using the following guidelines:
・Arrive at the domestic terminal →Departure from the domestic terminal: 45 minutes or more
・Arrive at the international terminal →Departure from the international terminal: 90 minutes or more
・Arrive at the international terminal →Departure from the domestic terminal: 120 minutes or more
[Bus from Rusutsu Resort]
The estimated duration for flight transfers is as follows:
・If you are transferring to a domestic flight: 50 minutes or more
・If you are transferring to an international flight: 90 minutes or more

・Buses depart on time. Please make your reservation with plenty of time to spare so you do not miss the check-in time.

Meeting and Chick-in time and location
・If you are unable to arrive at the meeting place by the check-in time, you will not be able to board the bus you reserved.
・Bus will not stop at boarding locations where there is no reservation. Please be sure to come to the meeting place where you registered.
・When accepting reservations, please let the staff know your name and reservation ID at the time of booking.

[Bus departing from New Chitose Airport]
■Domestic terminal
"Bigruns Counter" 20 minutes before departure time, in front of the arrival gate 5.
■International terminals
20 minutes before departure time,1st floor, near the Information Counter. Look for our staff holding a meeting sign "BIGRUNS"
**Note: International Terminal stops are made only for bus services that have been reserved in advance.

・Bigruns Counter Opening Hours
Operating Hours: 8:30 - 17:30 (Open daily during the season)
After 17:30, we will respond until the last Bus departs, and if an irregularity occurs, until the end.

[Bus from Rusutsu Resort]
■The Vale Rusutsu
10 minutes before departure, near the main entrance
■The Westin Rust Resort
10 minutes before departure, near the main entrance
■Rusutsu Resort Hotel & Convention
10 minutes before departure, near the main entrance information desk

・If you miss your scheduled bus due to flight delays or other reasons,
we will transfer you to the next available service with open seats.
If the bus you missed was the final service of the day, or if no further transfers can be made on the same day, you will be transferred to a service the following day.
Any arrangements and costs for alternative transportation will be the responsibility of the customer.
Please note that any refunds for bus fares already paid will be processed in accordance with our cancellation policy.

Regarding luggage and other items　
- Up to two items will be stored in the bus trunk per person. Please contact us in advance if you have any additional items.
Example: One suitcase or one set of ski, snowboard or golf bag
- Be sure to store skis, stocks and snowboards in the case.
- Large and special luggage such as snow scooters and bicycles cannot be brought into the car or stored in the trunk as there is a risk of damage.
-To protect the vehicle, you cannot ride while wearing ski boots or snowboarding hard boots.
- Animals such as pets cannot be brought into the car. * "Pet" refers to all animals except for assistance dogs.
However, if you are bringing assistance dogs for the disabled, such as guide dogs or hearing dogs, or assistance dogs with the same abilities, please consult in advance.

About operation
・Buses departing from New Chitose Airport will make a 10-minute restroom break during the journey.
The shuttle departing from Rusutsu Resort does not make any stops.
-Due to circumstances, taxis, jumbo taxis, minibuses, etc. may be operated.
-Due to road conditions, weather, and air schedules, departure times and routes may change, arrival delays, or suspension of service may occur.
・ If safe operation cannot be guaranteed, we may guide you to alternative transportation, such as the JR train lines.